Product Manager - billing and payments (Milwaukee, WI)

Lumen Glen Banking Services Group is a regional lender in Milwaukee with branches and a growing mobile service. We are hiring a Product Manager to take on billing and payments. You would work closely with colleagues in operations, support and management. What you will do • Work with engineers and designers through each release. • Talk with users and front-line staff to find the problems worth solving. • Turn what you learn into clear priorities and short written requirements. • Handle trade-offs around card disputes and compliance. • Track adoption and outcomes, and stop what is not working. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Familiarity with agile delivery. • Experience with card disputes or a regulated setting. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Milwaukee, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.