Product Manager - billing and payments (Knoxville, TN)

Harborlight Ridge Insurance is looking for a Product Manager. The job centres on billing and payments for policy renewals, and it would suit someone who likes steady, practical work. You would join a small organisation of about 172 people based in Knoxville. What you will do • Work with engineers and designers through each release. • Track adoption and outcomes, and stop what is not working. • Handle trade-offs around policy renewals and compliance. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Experience with policy renewals or a regulated setting. • Familiarity with agile delivery. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • On site in Knoxville. • We reply to every applicant.