Product Manager - billing and payments (Indianapolis, IN)

Greenridge Meadow Insurance Group is looking for a Product Manager. The job centres on billing and payments for customer complaints, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Talk with users and front-line staff to find the problems worth solving. • Work with engineers and designers through each release. • Turn what you learn into clear priorities and short written requirements. • Track adoption and outcomes, and stop what is not working. • Handle trade-offs around customer complaints and compliance. What we are looking for • Three or more years in product management, business analysis or a similar role. • Excellent written communication. • Comfort with data and with talking to customers directly. Nice to have • Experience with customer complaints or a regulated setting. • Familiarity with agile delivery. Working arrangement • Full-time, with a steady weekday schedule. • On site in Indianapolis, with some flexibility after the first few months. • We reply to every applicant.