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Product Manager - billing and payments (El Paso, TX)

Lumen Willow Financial · El Paso, TX · part time

Lumen Willow Financial provides savings, lending and payment services from El Paso, and we need a Product Manager to lead our billing and payments. Career paths are clear. What you will do • Talk with users and front-line staff to find the problems worth solving. • Work with engineers and designers through each release. • Handle trade-offs around payment disputes and compliance. • Turn what you learn into clear priorities and short written requirements. • Track adoption and outcomes, and stop what is not working. What we are looking for • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. • Excellent written communication. Nice to have • Experience with payment disputes or a regulated setting. • Familiarity with agile delivery. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in El Paso, with some flexibility after the first few months. • We reply to every applicant.

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