Operations Manager - vendor management (Kansas City, MO)

Summit Forge Transit Planning Partners is looking for an Operations Manager. The job centres on vendor management for service alerts, and it would suit someone who likes steady, practical work. We value plain explanations. What you will do • Track performance measures for service alerts and act on them. • Find and fix the small process problems that cost hours every week. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Plan daily and weekly work and keep it moving when things change. What we are looking for • Comfort with numbers, schedules and reports. • Good judgement under pressure. • Four or more years in operations, with some people-management. Nice to have • Experience with accessibility audits. • Lean or continuous-improvement training. Working arrangement • Full-time, with a steady weekday schedule. • On site in Kansas City. • We reply to every applicant.