Operations Manager - vendor management (Detroit, MI)
Rivermark Clear Transit Planning · Detroit, MI · full time
Rivermark Clear Transit Planning helps transport agencies around Detroit design routes and schedules, and we need an Operations Manager to lead our vendor management.
You would join a large organisation of more than 1,000 people based in Detroit.
What you will do
• Manage vendors, contracts and budgets.
• Track performance measures for fare systems and act on them.
• Plan daily and weekly work and keep it moving when things change.
• Lead safety and compliance routines and follow up on incidents.
• Manage a team of supervisors and coordinators.
What we are looking for
• Good judgement under pressure.
• Comfort with numbers, schedules and reports.
• Four or more years in operations, with some people-management.
Nice to have
• Experience with survey data.
• Lean or continuous-improvement training.
Working arrangement
• Full-time, on a regular day shift.
• On site in Detroit.
• We reply to every applicant.
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