Operations Manager - throughput and quality (Reno, NV)

Northwind Orchard Freight Group is looking for an Operations Manager. The job centres on throughput and quality for claims, and it would suit someone who likes steady, practical work. You would join a small organisation of about 18 people based in Reno. What you will do • Find and fix the small process problems that cost hours every week. • Track performance measures for claims and act on them. • Manage vendors, contracts and budgets. • Manage a team of supervisors and coordinators. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Good judgement under pressure. • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. Nice to have • Experience with loads and lanes. • Lean or continuous-improvement training. Working arrangement • Full-time, Monday to Friday. • On site in Reno. • We will tell you what to expect at each step of the hiring process.