Operations Manager - throughput and quality (Reno, NV)

We are growing our team at Clearpath Orchard Transit Planning and adding an Operations Manager whose main responsibility will be throughput and quality. You would join a small organisation of about 73 people based in Reno. What you will do • Find and fix the small process problems that cost hours every week. • Manage vendors, contracts and budgets. • Manage a team of supervisors and coordinators. • Track performance measures for survey data and act on them. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. • Good judgement under pressure. Nice to have • Experience with ridership counts. • Lean or continuous-improvement training. Working arrangement • Full-time, Monday to Friday. • On site in Reno. • We reply to every applicant.