Operations Manager - throughput and quality (Oakland, CA)

We are growing our team at Ironwood Fern Transit Planning Group and adding an Operations Manager whose main responsibility will be throughput and quality. You would work closely with colleagues in operations, support and management. What you will do • Lead safety and compliance routines and follow up on incidents. • Find and fix the small process problems that cost hours every week. • Track performance measures for route schedules and act on them. • Manage vendors, contracts and budgets. • Manage a team of supervisors and coordinators. What we are looking for • Good judgement under pressure. • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. Nice to have • Experience with survey data. • Lean or continuous-improvement training. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in Oakland. • We will tell you what to expect at each step of the hiring process.