Operations Manager - throughput and quality (Oakland, CA)

Bluepeak Juniper Energy is an energy provider in Oakland focused on reliable service and fair billing, and we need an Operations Manager to lead our throughput and quality. Safety comes first on every shift. What you will do • Find and fix the small process problems that cost hours every week. • Plan daily and weekly work and keep it moving when things change. • Track performance measures for outage response and act on them. • Manage a team of supervisors and coordinators. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. • Good judgement under pressure. Nice to have • Lean or continuous-improvement training. • Experience with billing disputes. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in Oakland. • We will tell you what to expect at each step of the hiring process.