Operations Manager - throughput and quality (Little Rock, AR)

Westbrook Cedar Energy supplies electricity and gas to homes and businesses around Little Rock, and we need an Operations Manager to lead our throughput and quality. You would work closely with colleagues in operations, support and management. What you will do • Plan daily and weekly work and keep it moving when things change. • Manage a team of supervisors and coordinators. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Track performance measures for billing disputes and act on them. What we are looking for • Good judgement under pressure. • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. Nice to have • Lean or continuous-improvement training. • Experience with service connections. Working arrangement • Full-time, Monday to Friday. • On site in Little Rock, with some flexibility after the first few months. • We reply to every applicant.