Operations Manager - throughput and quality (Fresno, CA)

Bright Birch Energy Group delivers power and gas plans across the Fresno region. We are hiring an Operations Manager to take on throughput and quality. Reliability is the job, and people here take pride in answering the phone at 3 a.m. when needed. What you will do • Manage a team of supervisors and coordinators. • Find and fix the small process problems that cost hours every week. • Plan daily and weekly work and keep it moving when things change. • Track performance measures for usage data and act on them. • Manage vendors, contracts and budgets. What we are looking for • Good judgement under pressure. • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. Nice to have • Lean or continuous-improvement training. • Experience with meter readings. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • On site in Fresno, with some flexibility after the first few months. • We reply to every applicant.