Operations Manager - throughput and quality (Colorado Springs, CO)

Foxglove Mill Transit Planning helps transport agencies around Colorado Springs design routes and schedules. We are hiring an Operations Manager to take on throughput and quality. We like people who ride the bus and notice when things do not work. What you will do • Plan daily and weekly work and keep it moving when things change. • Find and fix the small process problems that cost hours every week. • Manage vendors, contracts and budgets. • Track performance measures for service alerts and act on them. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Lean or continuous-improvement training. • Experience with fare systems. Working arrangement • Full-time, on a regular day shift. • On site in Colorado Springs. • We will tell you what to expect at each step of the hiring process.