Operations Manager - throughput and quality (Chicago, IL)

Greenridge Haven Auto Group operates automotive service and parts businesses around Chicago. We are hiring an Operations Manager to take on throughput and quality. You would join a large organisation of more than 1,000 people based in Chicago. What you will do • Find and fix the small process problems that cost hours every week. • Plan daily and weekly work and keep it moving when things change. • Track performance measures for customer estimates and act on them. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Lean or continuous-improvement training. • Experience with service appointments. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Chicago. • We will tell you what to expect at each step of the hiring process.