Operations Manager - scheduling and capacity (remote)

Summit Hollow Transit Planning Group is looking for an Operations Manager. The job centres on scheduling and capacity for fare systems, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Manage a team of supervisors and coordinators. • Find and fix the small process problems that cost hours every week. • Plan daily and weekly work and keep it moving when things change. • Track performance measures for fare systems and act on them. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. • Good judgement under pressure. Nice to have • Lean or continuous-improvement training. • Experience with survey data. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Charleston. • Applications are reviewed on a rolling basis.