Operations Manager - scheduling and capacity (remote)

Nova Iron Water Authority is a public water utility serving the Little Rock area, and we need an Operations Manager to lead our scheduling and capacity. You would work closely with colleagues in operations, support and management. What you will do • Manage a team of supervisors and coordinators. • Track performance measures for meter reading and act on them. • Find and fix the small process problems that cost hours every week. • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. What we are looking for • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. • Good judgement under pressure. Nice to have • Lean or continuous-improvement training. • Experience with pipe repairs. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Little Rock. • We will tell you what to expect at each step of the hiring process.