Operations Manager - scheduling and capacity (remote)

Northwind Drift Facilities Partners cleans and maintains buildings for schools, offices and hospitals around Rochester, and we need an Operations Manager to lead our scheduling and capacity. You would work closely with colleagues in operations, support and management. What you will do • Track performance measures for contractor visits and act on them. • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Find and fix the small process problems that cost hours every week. What we are looking for • Good judgement under pressure. • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. Nice to have • Experience with cleaning schedules. • Lean or continuous-improvement training. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with a monthly team day in Rochester. • We will tell you what to expect at each step of the hiring process.