Operations Manager - scheduling and capacity (remote)

Lumen Forge Transit Planning is looking for an Operations Manager. The job centres on scheduling and capacity for accessibility audits, and it would suit someone who likes steady, practical work. We value plain explanations. What you will do • Manage a team of supervisors and coordinators. • Find and fix the small process problems that cost hours every week. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Plan daily and weekly work and keep it moving when things change. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Experience with ridership counts. • Lean or continuous-improvement training. Working arrangement • Contract for four months, with clear deliverables from the first week. • Fully remote, with an occasional day on site in New Orleans. • Applications are reviewed on a rolling basis.