Operations Manager - scheduling and capacity (remote)

We are growing our team at Summit Willow Auto Group and adding an Operations Manager whose main responsibility will be scheduling and capacity. You would join a small organisation of about 19 people, working mostly from home. What you will do • Manage a team of supervisors and coordinators. • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Track performance measures for customer estimates and act on them. What we are looking for • Good judgement under pressure. • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. Nice to have • Lean or continuous-improvement training. • Experience with warranty claims. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Boston. • We reply to every applicant.