Operations Manager - scheduling and capacity (remote)

Westbrook Quill Facilities Group is a facilities company in Buffalo with crews on day and night shifts, and we need an Operations Manager to lead our scheduling and capacity. You would join a small organisation of about 115 people, working mostly from home. What you will do • Plan daily and weekly work and keep it moving when things change. • Lead safety and compliance routines and follow up on incidents. • Manage a team of supervisors and coordinators. • Find and fix the small process problems that cost hours every week. • Track performance measures for contractor visits and act on them. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Experience with work orders. • Lean or continuous-improvement training. Working arrangement • Contract for three months, with clear deliverables from the first week. • Remote-friendly, with a monthly team day in Buffalo. • We reply to every applicant.