Operations Manager - safety and compliance (Oakland, CA)

Lumen Birch Transit Planning is looking for an Operations Manager. The job centres on safety and compliance for survey data, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Find and fix the small process problems that cost hours every week. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Track performance measures for survey data and act on them. • Manage a team of supervisors and coordinators. What we are looking for • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. • Good judgement under pressure. Nice to have • Experience with accessibility audits. • Lean or continuous-improvement training. Working arrangement • Full-time, with a steady weekday schedule. • On site in Oakland. • We reply to every applicant.