Operations Manager - safety and compliance (Jacksonville, FL)

Fernwood Sparrow Transit Planning helps transport agencies around Jacksonville design routes and schedules, and we need an Operations Manager to lead our safety and compliance. You would join a large organisation of about 850 people based in Jacksonville. What you will do • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Plan daily and weekly work and keep it moving when things change. • Manage a team of supervisors and coordinators. • Track performance measures for ridership counts and act on them. What we are looking for • Comfort with numbers, schedules and reports. • Good judgement under pressure. • Four or more years in operations, with some people-management. Nice to have • Experience with accessibility audits. • Lean or continuous-improvement training. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Jacksonville, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.