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Operations Manager - process improvement (Tulsa, OK)

Westbrook Fern Transit Planning · Tulsa, OK · contract

Westbrook Fern Transit Planning plans bus and rail service for cities around Tulsa, and we need an Operations Manager to lead our process improvement. You would work closely with colleagues in operations, support and management. What you will do • Lead safety and compliance routines and follow up on incidents. • Find and fix the small process problems that cost hours every week. • Track performance measures for route schedules and act on them. • Manage vendors, contracts and budgets. • Plan daily and weekly work and keep it moving when things change. What we are looking for • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. • Good judgement under pressure. Nice to have • Experience with accessibility audits. • Lean or continuous-improvement training. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Tulsa, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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