Operations Manager - process improvement (Richmond, VA)

We are growing our team at Amberfield Ashton Environmental Services Group and adding an Operations Manager whose main responsibility will be process improvement. You would work closely with colleagues in operations, support and management. What you will do • Find and fix the small process problems that cost hours every week. • Track performance measures for service complaints and act on them. • Plan daily and weekly work and keep it moving when things change. • Lead safety and compliance routines and follow up on incidents. • Manage vendors, contracts and budgets. What we are looking for • Comfort with numbers, schedules and reports. • Good judgement under pressure. • Four or more years in operations, with some people-management. Nice to have • Experience with landfill records. • Lean or continuous-improvement training. Working arrangement • Contract for nine months, with clear deliverables from the first week. • On site in Richmond. • Applications are reviewed on a rolling basis.