Operations Manager - process improvement (remote)

We are growing our team at Nova Water Authority and adding an Operations Manager whose main responsibility will be process improvement. You would join a small organisation of about 23 people, working mostly from home. What you will do • Lead safety and compliance routines and follow up on incidents. • Track performance measures for billing accounts and act on them. • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. • Manage a team of supervisors and coordinators. What we are looking for • Comfort with numbers, schedules and reports. • Good judgement under pressure. • Four or more years in operations, with some people-management. Nice to have • Lean or continuous-improvement training. • Experience with capital projects. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with an occasional day on site in Orlando. • We will tell you what to expect at each step of the hiring process.