Operations Manager - process improvement (remote)

Bright Ashton Energy is an energy provider in Las Vegas focused on reliable service and fair billing, and we need an Operations Manager to lead our process improvement. You would work closely with colleagues in operations, support and management. What you will do • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Find and fix the small process problems that cost hours every week. • Track performance measures for usage data and act on them. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Experience with hardship programmes. • Lean or continuous-improvement training. Working arrangement • Contract for twelve months, with a review at the end and a chance of extension. • Fully remote, with quarterly visits in Las Vegas. • We will tell you what to expect at each step of the hiring process.