Logistics Coordinator - delivery tracking (Richmond, VA)

Harborlight Pine Markets is a Richmond retailer with stores, a distribution centre and online ordering, and we need a Logistics Coordinator to lead our delivery tracking. We like people who know our customers by name. What you will do • Report on on-time performance for supplier deliveries. • Track shipments and resolve delays and damage claims. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. What we are looking for • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. Nice to have • Knowledge of freight terms. • Experience with supplier deliveries. Working arrangement • Full-time, Monday to Friday. • On site in Richmond. • We will tell you what to expect at each step of the hiring process.