Logistics Coordinator - delivery tracking (remote)

Silverline Lakeside Telecom builds and runs fibre and wireless networks in the Boston area. We are hiring a Logistics Coordinator to take on delivery tracking. You would work closely with colleagues in operations, support and management. What you will do • Report on on-time performance for customer tickets. • Track shipments and resolve delays and damage claims. • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. • Prepare documents such as bills of lading and proofs of delivery. What we are looking for • Comfort with a transport-management system or spreadsheets. • One or more years in logistics, dispatch or transportation. • Strong phone and email manner. Nice to have • Knowledge of freight terms. • Experience with customer tickets. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • Remote-friendly, with an occasional day on site in Boston. • Applications are reviewed on a rolling basis.