Logistics Coordinator - delivery tracking (Philadelphia, PA)

We are growing our team at Northwind Sparrow Environmental Services and adding a Logistics Coordinator whose main responsibility will be delivery tracking. You would join a small organisation of about 177 people based in Philadelphia. What you will do • Schedule pickups and deliveries and keep customers informed of timing. • Track shipments and resolve delays and damage claims. • Coordinate with drivers, carriers and warehouse staff. • Prepare documents such as bills of lading and proofs of delivery. • Report on on-time performance for service complaints. What we are looking for • One or more years in logistics, dispatch or transportation. • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. Nice to have • Experience with service complaints. • Knowledge of freight terms. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Philadelphia. • We will tell you what to expect at each step of the hiring process.