Logistics Coordinator - delivery tracking (Charlotte, NC)

Lumen Birch Freight is looking for a Logistics Coordinator. The job centres on delivery tracking for claims, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. • Report on on-time performance for claims. • Track shipments and resolve delays and damage claims. • Prepare documents such as bills of lading and proofs of delivery. What we are looking for • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. • Comfort with a transport-management system or spreadsheets. Nice to have • Experience with claims. • Knowledge of freight terms. Working arrangement • Full-time, with a steady weekday schedule. • On site in Charlotte. • Applications are reviewed on a rolling basis.