Logistics Coordinator - customs and documents (remote)

We are growing our team at Fernwood Sparrow Freight and adding a Logistics Coordinator whose main responsibility will be customs and documents. On-time is the promise and we work hard to keep it. What you will do • Track shipments and resolve delays and damage claims. • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. • Report on on-time performance for carrier rates. • Prepare documents such as bills of lading and proofs of delivery. What we are looking for • One or more years in logistics, dispatch or transportation. • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. Nice to have • Experience with carrier rates. • Knowledge of freight terms. Working arrangement • Contract for three months, with the possibility of becoming permanent. • Fully remote, with a monthly team day in St. Louis. • We will tell you what to expect at each step of the hiring process.