Logistics Coordinator - customs and documents (remote)

Bright Harbor Environmental Services serves homes and businesses with collection and disposal in Kansas City, and we need a Logistics Coordinator to lead our customs and documents. Early starts and steady work; we look after our drivers. What you will do • Track shipments and resolve delays and damage claims. • Report on on-time performance for service complaints. • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. • Prepare documents such as bills of lading and proofs of delivery. What we are looking for • Comfort with a transport-management system or spreadsheets. • One or more years in logistics, dispatch or transportation. • Strong phone and email manner. Nice to have • Experience with service complaints. • Knowledge of freight terms. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Kansas City. • We will tell you what to expect at each step of the hiring process.