Logistics Coordinator - customs and documents (remote)

Highbridge West Environmental Services serves homes and businesses with collection and disposal in Charlotte. We are hiring a Logistics Coordinator to take on customs and documents. You would join a small organisation of about 116 people, working mostly from home. What you will do • Schedule pickups and deliveries and keep customers informed of timing. • Track shipments and resolve delays and damage claims. • Report on on-time performance for service complaints. • Coordinate with drivers, carriers and warehouse staff. • Prepare documents such as bills of lading and proofs of delivery. What we are looking for • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. • Comfort with a transport-management system or spreadsheets. Nice to have • Knowledge of freight terms. • Experience with service complaints. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • Fully remote, with an occasional day on site in Charlotte. • We reply to every applicant.