Logistics Coordinator - customs and documents (remote)

Rivermark West Telecom Group is a telecommunications provider in Chicago focused on reliable home and business connections, and we need a Logistics Coordinator to lead our customs and documents. You would join a small organisation of about 30 people, working mostly from home. What you will do • Coordinate with drivers, carriers and warehouse staff. • Track shipments and resolve delays and damage claims. • Report on on-time performance for outage reports. • Schedule pickups and deliveries and keep customers informed of timing. • Prepare documents such as bills of lading and proofs of delivery. What we are looking for • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. • Comfort with a transport-management system or spreadsheets. Nice to have • Experience with outage reports. • Knowledge of freight terms. Working arrangement • Part-time, about 24 hours a week, spread across three days. • Fully remote, with an occasional day on site in Chicago. • We will tell you what to expect at each step of the hiring process.