Logistics Coordinator - customs and documents (remote)

We are growing our team at Nova Hollow Freight and adding a Logistics Coordinator whose main responsibility will be customs and documents. You would work closely with colleagues in operations, support and management. What you will do • Track shipments and resolve delays and damage claims. • Report on on-time performance for customer tracking. • Prepare documents such as bills of lading and proofs of delivery. • Coordinate with drivers, carriers and warehouse staff. • Schedule pickups and deliveries and keep customers informed of timing. What we are looking for • One or more years in logistics, dispatch or transportation. • Strong phone and email manner. • Comfort with a transport-management system or spreadsheets. Nice to have • Knowledge of freight terms. • Experience with customer tracking. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • Fully remote, with an occasional day on site in Cincinnati. • We will tell you what to expect at each step of the hiring process.