Logistics Coordinator - customs and documents (remote)

We are growing our team at Silverline Mill Freight Group and adding a Logistics Coordinator whose main responsibility will be customs and documents. You would join a small organisation of about 31 people, working mostly from home. What you will do • Report on on-time performance for claims. • Track shipments and resolve delays and damage claims. • Coordinate with drivers, carriers and warehouse staff. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. What we are looking for • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. Nice to have • Knowledge of freight terms. • Experience with claims. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Charlotte. • We will tell you what to expect at each step of the hiring process.