Logistics Coordinator - carrier coordination (San Jose, CA)

We are growing our team at Stonegate Lantern Markets and adding a Logistics Coordinator whose main responsibility will be carrier coordination. We like people who know our customers by name. What you will do • Report on on-time performance for online orders. • Track shipments and resolve delays and damage claims. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. What we are looking for • Comfort with a transport-management system or spreadsheets. • One or more years in logistics, dispatch or transportation. • Strong phone and email manner. Nice to have • Knowledge of freight terms. • Experience with online orders. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in San Jose. • We will tell you what to expect at each step of the hiring process.