Logistics Coordinator - carrier coordination (remote)

We are growing our team at Rivermark Rowan Environmental Services and adding a Logistics Coordinator whose main responsibility will be carrier coordination. You would join a large organisation of about 758 people, working mostly from home. What you will do • Report on on-time performance for service complaints. • Schedule pickups and deliveries and keep customers informed of timing. • Track shipments and resolve delays and damage claims. • Prepare documents such as bills of lading and proofs of delivery. • Coordinate with drivers, carriers and warehouse staff. What we are looking for • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. Nice to have • Experience with service complaints. • Knowledge of freight terms. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with an occasional day on site in Detroit. • We will tell you what to expect at each step of the hiring process.