Logistics Coordinator - carrier coordination (remote)

Nova Birch Freight Group is looking for a Logistics Coordinator. The job centres on carrier coordination for customer tracking, and it would suit someone who likes steady, practical work. You would join a large organisation of about 259 people, working mostly from home. What you will do • Report on on-time performance for customer tracking. • Track shipments and resolve delays and damage claims. • Coordinate with drivers, carriers and warehouse staff. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. What we are looking for • One or more years in logistics, dispatch or transportation. • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. Nice to have • Knowledge of freight terms. • Experience with customer tracking. Working arrangement • Full-time, on a regular day shift. • Fully remote, with quarterly visits in Louisville. • We will tell you what to expect at each step of the hiring process.