IT Support Specialist - user accounts and access (Wichita, KS)
Fernwood Ridge Construction · Wichita, KS · contract
We are growing our team at Fernwood Ridge Construction and adding an IT Support Specialist whose main responsibility will be user accounts and access.
You would work closely with colleagues in operations, support and management.
What you will do
• Write short how-to guides for problems that keep recurring.
• Keep an accurate asset list and patch schedule.
• Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes.
• Set up, repair and retire laptops, phones and printers.
• Create and disable user accounts as people join and leave.
What we are looking for
• One to three years of help-desk or desktop-support experience.
• Working knowledge of Windows, macOS and Microsoft 365.
• A patient way with colleagues who are not technical.
Nice to have
• Experience with safety records.
• CompTIA A+ or similar certification.
Working arrangement
• Contract for nine months, with a review at the end and a chance of extension.
• On site in Wichita.
• We reply to every applicant.
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