IT Support Specialist - user accounts and access (Tucson, AZ)

We are growing our team at Bright Oak Arts Center and adding an IT Support Specialist whose main responsibility will be user accounts and access. Evenings and weekends are part of the job. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with visitor services. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Tucson. • Applications are reviewed on a rolling basis.