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IT Support Specialist - user accounts and access (Tampa, FL)

Clearpath Vale Staffing · Tampa, FL · full time

Clearpath Vale Staffing is looking for an IT Support Specialist. The job centres on user accounts and access for temp assignments, and it would suit someone who likes steady, practical work. Recruiters here keep in touch with people long after placement. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with temp assignments. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Tampa. • Applications are reviewed on a rolling basis.

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