IT Support Specialist - user accounts and access (St. Louis, MO)

Amberfield Granite Property Management Group manages apartment communities around St. Louis. We are hiring an IT Support Specialist to take on user accounts and access. Maintenance and leasing staff share information every day. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with unit turnovers. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, with flexible days. • On site in St. Louis. • Applications are reviewed on a rolling basis.