IT Support Specialist - user accounts and access (St. Louis, MO)

Westbrook North Insurance is looking for an IT Support Specialist. The job centres on user accounts and access for premium billing, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people based in St. Louis. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with premium billing. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, with flexible days. • On site in St. Louis, with some flexibility after the first few months. • We reply to every applicant.