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IT Support Specialist - user accounts and access (Savannah, GA)

Cedar Iron Property Management · Savannah, GA · part time

Cedar Iron Property Management manages apartment communities around Savannah, and we need an IT Support Specialist to lead our user accounts and access. You would work closely with colleagues in operations, support and management. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with rent collection. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Savannah, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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