IT Support Specialist - user accounts and access (Savannah, GA)

Fernwood Basin Legal Group is looking for an IT Support Specialist. The job centres on user accounts and access for court deadlines, and it would suit someone who likes steady, practical work. People here care about clients, not just cases. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with court deadlines. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, spread across three days. • On site in Savannah. • Applications are reviewed on a rolling basis.