IT Support Specialist - user accounts and access (San Diego, CA)

Amberfield Lantern Construction Partners is a San Diego contractor with project managers, trades and support staff, and we need an IT Support Specialist to lead our user accounts and access. Good people move up quickly. What you will do • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with materials orders. Working arrangement • Full-time, Monday to Friday. • On site in San Diego. • Applications are reviewed on a rolling basis.