IT Support Specialist - user accounts and access (Salt Lake City, UT)

We are growing our team at Stonegate Harbor Arts Center and adding an IT Support Specialist whose main responsibility will be user accounts and access. We run on creativity, deadlines and a lot of goodwill. What you will do • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with visitor services. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in Salt Lake City. • We will tell you what to expect at each step of the hiring process.