WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - user accounts and access (remote)

Bright Ember Manufacturing · Remote · full time

Bright Ember Manufacturing is looking for an IT Support Specialist. The job centres on user accounts and access for work orders, and it would suit someone who likes steady, practical work. You would join a small organisation of about 14 people, working mostly from home. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with work orders. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with an occasional day on site in San Antonio. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.