IT Support Specialist - user accounts and access (remote)

Clearpath Ivory Facilities cleans and maintains buildings for schools, offices and hospitals around Indianapolis. We are hiring an IT Support Specialist to take on user accounts and access. You would join a large organisation of about 341 people, working mostly from home. What you will do • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with safety inspections. Working arrangement • Part-time, about 28 hours a week, with flexible days. • Fully remote, with quarterly visits in Indianapolis. • We reply to every applicant.